It Support Rate Sheet - Computer Repair Specialist

For more information call +44 (0) 20 8099 8442

56 Tavistock place, London, WC1H 9RG

Name
First Last
Email*
Phone*
How can we help? *
Business website / URL
Company size
FREE COLLECTION & FREE DELIVERY
Manufacturer of the device
The 11 or 12-digit numeric SNID code is located underneath (or back of) your computer - more help with finding the Acer model [opens in new window]
Device*
Enter model number / reference
Timezone of appointment*
Date
Date Format: MM slash DD slash YYYY
Time

: HH

MM
Details / How can we help?*
Collection address details.
Postcode

3W64-LQWQ-S8MI-LE3R

Armakooch836150

0

0

Name/Number and Street Address Line 2 Town/City
Other address details
The weekly collection and delivery service costs £70 (£84 inc. VAT) which includes collection, repair and return.

We collect your equipment by courier on Wednesday and aim to return the following Wednesday (If parts are required this may take longer).

- Some postcodes may have a delivery supplement Check here

- Declined repairs have a £30 fee + delivery supplement
Click here to read our terms and conditions
*
I have read, understand, and accept the terms and conditions*
*
I agree to the privacy policy.*
- Please tick here if you would like to receive our offers / newsletter (less than once per month)

... at competitive prices

Prices exclusive of UK VAT

On-site support*	Standard on-site support (Monday to Friday 8am until 6pm)	Overtime on-site support (Weekends - Bank holidays - 6pm until 8am)
Contract with less than 5 hours PCM	£75 per-hour	£125 per-hour
Contract between 5 and 10 hours PCM	£70 per-hour	£120 per-hour
Contract between 10 and 15 hours PCM	£65 per-hour	£115 per-hour
Contract with more than 15 hours PCM	£55 per-hour	£110 per-hour

Remote support	Standard remote support (Monday to Friday 8am until 6pm)	Overtime on-site support (Weekends - Bank holidays - 6pm until 8am)
Contract with less than 5 hours PCM	£50 per-hour	£80 per-hour
Contract between 5 and 10 hours PCM	£45 per-hour	£75 per-hour
Contract between 10 and 15 hours PCM	£40 per-hour	£70 per-hour
Contract with more than 15 hours PCM	£35 per-hour	£65 per-hour

On-site support*	Standard on-site support (Monday to Friday 8am until 6pm)	Overtime on-site support (Weekends - Bank holidays - 6pm until 8am)
Not in contract	£80 per-hour (minimum 2 hours)	£115 per-hour (minimum 2 hours)

Remote support	Standard remote support (Monday to Friday 8am until 6pm)	Overtime on-site support (Weekends - Bank holidays - 6pm until 8am)
Not in contract	£50 per hour (minimum 2 hours)	£70 per hour (minimum 2 hours)

*Prices per-engineer and do NOT include parts (if required)